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IT Support
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For Business Customers
Emergency Call Outs | Bank of Hours | Annual Support Contracts | Consultancy | Project Work
Providing a cost effective way to protect your I.T. hardware, software and data we specialise in backup and security. We offer advice on any number of IT scenarios and offer emergency support in addition to bespoke support packages which we tailor to meet our customers needs.
We offer a variety of services, each complementing your IT structure and the role it plays on a day to day basis, whether it be through buying a bank of support hours or opting to use an annual maintenance contract. All our fees are disclosed before work commences and we are extremely competitive - especially given our excellent response times. We are happy to offer telephone and email support where appropriate.
We look to maintain, service and develop IT within your workplace allowing us to help you maximise the benefits of a modern computerised business. This is whilst protecting you against the potential pitfulls so often encountered by businesses lacking IT knowledge or support. We strongly believe in operating a proactive service rather than having to rely purely on reactive. By ensuring that each PC and peripheral is setup and serviced correctly the chances of problems are greatly reduced resulting in trouble free computing and peace of mind.
We hope that our customers think of us as one of their valued employees, offering both dedication and reliance. Any issues, however small or large will be addressed quickly and resolved with as little disruption to your business as possible. Any problems which have been encountered and solved will be analysed and practices implemented or modified to prevent future occurrences.
Our typical IT contract covers amongst other things:
- Support for workstations, laptops and servers
- Co-ordination of warranty repairs where applicable
- Support and troubleshooting of software
- Software installations
- Sourcing new equipment
- Installation of new hardware and software
- Licensing for server and clients
- Training and staff development
- Connection of devices to network
- Scheduled maintenance of each workstation/laptop
For Home Users
Virus & Spyware Removal | Error Messages | Broadband Install and Repair | Wireless Networks | Backups | Security
Offering flexibility on call out times we aim to offer assistance when you need it most. From general repairs, new installations or helping you create personal websites for friends and family.
Regardless of your broadband provider, the age of your equipment or the level of your knowledge we are happy to support you in what ever way we can. Even if you would like a second opinion on a new computer or laptop you want to buy please feel free to get in touch.