Details
Utilising 'LogmeinRescue' we are able to remotely support any Windows based system including netbooks, laptops, desktops and servers. Using a one time connection code we are able to log in to any computer (with customer assistance) and offer fast and effective support for any number of IT issues.
Customer support is the face of our company. It’s critical for our ability to retain customers and increase satisfaction. LogMeIn Rescue helps us improve customer satisfaction by solving issues quickly – often on the first call.
Purchase 30 minutes remote assistance from PurpleIT.
30 minutes is most often used for any of the following scenarios (please ring us on 0800 0845 063 if you require assistance)
- Printer or periperal installation
- Antivirus or other sofware installation
- Email account setup
- Data recovery
- Training or demonstrations
- General housekeeping